Home Hero
Home Hero
Polk County launch

Delete your Home Hero account and data

This page explains how to request deletion of your Home Hero account (if you created one) and the personal data associated with it.

App name on Google Play: Home Hero. You do not need to install the app to submit a deletion request.

How to request deletion
  1. 1. Email homehero@thehomehero.app with the subject “Delete my Home Hero account and data”.
  2. 2. Include the phone number and/or email you used with Home Hero (and your name), so we can locate the right record.
  3. 3. If needed, we may ask for additional information to verify your request.
  4. 4. We’ll confirm when the deletion has been completed.

Deletion requests are typically completed within 30 days.

What we delete
  • - Account profile information (if applicable)
  • - Lead/contact information you submitted (e.g., name, phone, ZIP, and trade)
  • - Any other personal data associated with your request
  • - Technical metadata stored with your submissions (for example, user-agent and IP)
What we may retain

We may retain limited information where required by law, to resolve disputes, enforce our agreements, or for security and fraud-prevention (for example, server logs).

Additional retention period: security logs may be retained for up to 30 days.

For more details, see our Privacy Policy.